Responsible Gaming at boll88
Gambling should be fun, not a source of stress. boll88 provides every player with tools and resources to stay in control and play responsibly.
At boll88, we believe that gambling is a form of entertainment â one that is most enjoyable when approached with a clear head, a set budget, and realistic expectations. For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and the rest of Bangladesh, a session on boll88 is a fun leisure activity with no lasting negative effect. However, we recognise that for a small number of people, gambling can become problematic.
Our Responsible Gaming programme exists to ensure that every player has access to the information, tools, and support they need to make informed decisions about their gambling. We are committed to maintaining a safe and fair gaming environment, and we take our duty of care to all players seriously. The tools described on this page are available to every registered boll88 account holder at no cost, with no waiting period, and with no penalty to your account status.
Please read this page carefully. If at any point you feel that gambling is no longer a source of fun and has started to cause financial, emotional, or personal difficulties, we encourage you to make use of the tools and resources listed below, or to contact our support team directly at [email protected].
âī¸ Player Protection Tools
boll88 gives every player direct control over their gaming activity through six built-in responsible gaming tools.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your boll88 account.
Loss Limits
Define the maximum amount you are willing to lose in a given period before play is paused automatically.
Session Time Limits
Receive an alert or automatic logout when you have been playing for a set length of time.
Time-Out / Cool-Off
Take a short break from gambling by activating a time-out period of 24 hours up to 6 weeks.
Self-Exclusion
Permanently or temporarily block your own account for a period of 6 months to 5 years or indefinitely.
Reality Check
Enable periodic on-screen reminders that display how long you have been playing and your net session result.
Setting and Adjusting Your Deposit Limits
Deposit limits are one of the most effective tools for keeping your gambling within a budget you are comfortable with. boll88 allows you to set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is active, you will be unable to deposit beyond that amount for the selected period, regardless of whether you contact support or attempt to adjust the limit mid-period.
How Limits Work
When you set a deposit limit, it takes effect immediately. If you wish to lower your limit, the reduction is applied straight away. If you wish to increase a limit, a mandatory cooling-off period applies â this is a deliberate friction mechanism designed to give you time to reconsider before increasing your spend capacity. This cooling-off period is typically 48 to 72 hours, during which the increase will not take effect even if confirmed.
Loss Limits
In addition to deposit limits, you can set a loss limit that caps the total amount your account can lose within a rolling time window. Once the loss threshold is reached, further play is automatically suspended until the next period begins. This tool is particularly useful for players who fund their accounts in advance and want to ensure they do not exceed a predetermined loss tolerance during a session or across a week.
Wagering Limits
You may also configure a wager limit that restricts the total stake amount you can place within a given period. This applies across all game types on boll88, including live casino, slots, crash games, and cricket betting markets. All limit changes are logged on your account and visible in your account history.
Time-Out and Cool-Off Periods
Sometimes all a player needs is a short break. The time-out feature on boll88 allows you to temporarily suspend your account for a defined period without permanently closing it. During a time-out, you cannot log in, place bets, deposit funds, or access any gambling-related features on the platform. Any pending withdrawals will continue to be processed normally during your time-out period.
Available Time-Out Durations
- 24 hours â a single-day cooling-off period.
- 3 days â a short break over a long weekend or holiday period.
- 1 week â a standard seven-day pause from all gambling activity.
- 2 weeks â a fortnight away from the platform.
- 1 month â a full calendar month of cooling off.
- 6 weeks â the maximum short-term time-out available.
Once a time-out period is activated, it cannot be reversed or cancelled early. You may set a new time-out at any time by contacting support before your current period expires, to extend the duration if needed. Time-outs do not affect your account balance, withdrawal rights, or account data.
Self-Exclusion
Self-exclusion is the strongest account restriction tool available at boll88. It is designed for players who feel that gambling is genuinely causing harm and who need a firm, enforced barrier between themselves and the platform for an extended period of time.
When you self-exclude, your boll88 account is immediately blocked. You will not be able to log in, deposit, wager, or access any gaming content for the full duration of your exclusion period. boll88 will also suppress any marketing emails, SMS messages, or promotional notifications to you during this period.
Self-Exclusion Periods
- 6 months
- 1 year
- 2 years
- 5 years
- Indefinitely (permanent closure)
To activate self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and your registered account email address. Self-exclusion requests are processed within 24 hours of receipt. Shorter time-outs can be set directly in your account settings without contacting support.
We strongly advise players who are self-excluding due to problem gambling concerns to also reach out to a professional support service. Gambling is an activity with genuine risk, and specialist help is freely available.
đ§ Self-Assessment: Is Gambling Still Fun for You?
Ask yourself the following questions honestly. If you answer "yes" to two or more of these, we strongly encourage you to use one of our responsible gaming tools or speak with a support professional.
Have you ever spent more money gambling than you originally planned to?
Have you borrowed money or sold possessions to fund your gambling?
Have you felt irritable, restless, or anxious when trying to cut down or stop gambling?
Do you find yourself gambling to escape from personal problems, stress, or negative emotions?
Have you lied to family members or friends about how much time or money you spend gambling?
Have you chased losses â continued gambling after a loss in an attempt to win the money back?
Has gambling affected your work, studies, relationships, or physical health in a negative way?
Protecting Minors and Underage Players
boll88 enforces a strict minimum age policy. Players must be 21 years of age or older to register and use the boll88 platform. During account registration and at the KYC verification stage, we verify the age of all players. Any account found to belong to a player under the age of 21 will be immediately and permanently closed, with all funds returned and no winnings paid.
If you share a device with children or younger family members, we strongly recommend implementing device-level parental controls and ensuring that your boll88 login credentials are not accessible to minors. Never share your username, password, or account access details with any other person, and always log out of your account when leaving a shared device.
Parental Controls
For households in Bangladesh where devices are shared among multiple family members, we recommend using the built-in parental control features available on Android and iOS devices to restrict access to gambling websites and apps for younger users. These controls are separate from and in addition to the protections boll88 applies at the account level.
Tips for Safe and Enjoyable Play
Responsible gambling is not only about what to avoid â it is also about cultivating habits that keep the activity positive and sustainable. The following guidelines are recommended for all boll88 players:
- Set a gambling budget before each session and stick to it, regardless of wins or losses.
- Treat any money you deposit as an entertainment expense â not as an investment or a source of income.
- Never gamble when you are tired, stressed, under the influence of alcohol, or in an emotional state.
- Take regular breaks, even during winning streaks. Staying clear-headed leads to better decisions.
- Do not chase losses. Every game outcome is independent, and trying to win back lost money often leads to further losses.
- Keep gambling as one of many leisure activities in your life â balance it with family time, sport, and other interests.
- Be honest with yourself and those close to you about how much time and money you spend gambling.
- Use the boll88 session time-limit and reality check features to keep your play time in check.
Need to talk to someone? Our responsible gaming support team is available around the clock. If you feel gambling is becoming a problem, contact us at [email protected] â we will respond promptly and without judgement.
For account-level tools such as deposit limits, time-outs, and self-exclusion, log in to your boll88 account and visit the Responsible Gaming section in your account settings. Alternatively, email us and our team will apply the restriction manually within 24 hours.
âšī¸ Important: boll88 does not provide medical or clinical gambling addiction treatment. If you believe you are experiencing a serious gambling disorder, we strongly encourage you to seek help from a qualified mental health professional or addiction counsellor. Our responsible gaming tools are preventive and supportive measures, not a substitute for professional treatment.
Ready to Play Responsibly?
Explore boll88's full range of games and sports markets with confidence, knowing our responsible gaming tools are always available to keep your play safe and enjoyable.