boll88 Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and boll88 ("boll88", "we", "us", "our") governing your access to and use of the boll88 website located at https://boll88.app and all associated services, features, content, and functionality offered through the platform (collectively, the "Service").

By registering an account, accessing the boll88 platform, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference. If you do not agree to these Terms, you must not use the boll88 Service.

boll88 reserves the right to amend these Terms at any time. Amendments will be published on the platform with the updated effective date. Continued use of the Service following the posting of amendments constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility and Age Restriction

Use of the boll88 Service is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age. The boll88 platform is strictly for adults aged 21 and above. Persons under 21 years of age are expressly prohibited from registering an account or participating in any gaming or betting activity on boll88.
• You are accessing the Service from a jurisdiction in which online casino gaming and sports betting are not prohibited by applicable law.
• You are acting on your own behalf and not on behalf of any third party.
• You are not a person who has previously been self-excluded from the boll88 platform or any other gambling platform under a self-exclusion agreement that remains in force.
• You have not been declared legally incapacitated or otherwise restricted by a court or competent authority from entering into binding agreements.
• You are not an employee, contractor, director, officer, or immediate family member of an employee of boll88 or any of its affiliated companies, game providers, or payment processing partners.

boll88 reserves the right to request proof of age, identity, and address at any time. Failure to provide satisfactory documentation will result in suspension or permanent closure of the account and forfeiture of any pending withdrawals until verification is complete.

3. Account Registration and Security

3.1 Registration

To access real-money gaming and betting on boll88, you must register a player account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date at all times. Each individual may hold only one boll88 account. The creation of duplicate or multiple accounts by the same person is strictly prohibited and will result in account suspension and forfeiture of associated balances.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. boll88 will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify boll88 immediately at [email protected] if you suspect any unauthorised use of your account.

3.3 Account Verification (KYC)

In accordance with responsible gaming and fraud prevention obligations, boll88 may at any time require you to complete identity verification ("Know Your Customer" or KYC) by submitting a valid government-issued photo identification document (such as a National ID card or passport) and proof of address. boll88 reserves the right to suspend withdrawal capabilities until KYC verification is satisfactorily completed.

4. Deposits and Withdrawals

4.1 Deposits

All deposits to your boll88 account must be made using the payment methods available on the platform at the time of the transaction. Accepted methods include bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. All transactions are processed in Bangladeshi Taka (BDT). boll88 does not accept deposits from third-party accounts — the name on the payment method you use must match the name on your registered boll88 account.

boll88 reserves the right to impose minimum and maximum deposit limits, which may vary by payment method. Deposits are credited to your boll88 balance upon successful confirmation from the relevant payment processor. boll88 is not responsible for delays caused by third-party payment providers.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for your most recent deposit, where technically possible, in order to comply with anti-money laundering (AML) obligations. You may only withdraw funds to payment accounts registered in your own name. boll88 aims to process withdrawal requests promptly; however, processing times may vary depending on the payment method and any outstanding KYC verification requirements. boll88 reserves the right to delay or decline any withdrawal request pending completion of identity verification or fraud investigation.

4.3 Minimum Withdrawal

A minimum withdrawal amount may apply and will be displayed in your account dashboard at the time of the request. Bonus funds may not be withdrawn directly — they must first be converted to real money through fulfilment of the applicable wagering requirements.

5. Bonuses and Promotional Offers

boll88 may from time to time offer bonuses, free spins, cashback rewards, reload bonuses, and other promotional incentives to eligible players. The following general conditions apply to all promotions unless otherwise specified in the individual promotion's terms:

• All bonuses are subject to a wagering requirement, which will be clearly stated at the time the offer is communicated. Wagering requirements must be fulfilled in full before any bonus-derived winnings can be withdrawn.
• Bonuses are available to one account per person, per household, per device, and per IP address. Attempts to claim bonuses using multiple accounts constitute bonus abuse and will result in account closure.
• boll88 reserves the right to amend, suspend, or withdraw any promotional offer at any time without prior notice.
• In the event of any dispute regarding a promotional offer, the decision of boll88 management is final.
• Bonuses credited in error must be reported to customer support immediately. boll88 reserves the right to reclaim any funds credited in error.
• Certain games may contribute at different rates toward the fulfilment of wagering requirements. The applicable contribution rates will be specified in the individual promotion's terms.

The VIP Club loyalty programme is subject to its own separate terms and conditions, available on the VIP Club page. Participation in the VIP Club does not exempt a player from any provisions of these Terms.

6. Gaming Rules and Betting Conduct

6.1 General Gaming Rules

All games available on boll88 are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own specific rules, which are accessible within the game interface. In the event of any inconsistency between game-specific rules and these Terms, game-specific rules shall prevail with respect to gameplay mechanics.

6.2 Sports Betting

Sports betting markets, including cricket (BPL, IPL, T20 World Cup, and international fixtures featuring the Bangladesh Tigers), football, kabaddi, and other sports, are offered subject to market availability. boll88 reserves the right to suspend, void, or settle any bet in the event of technical errors, data feed failures, or circumstances beyond our reasonable control. Bets placed on suspended markets will be voided and stakes returned. boll88's determination of the outcome of any bet is final.

6.3 Prohibited Conduct

The following conduct is strictly prohibited on the boll88 platform and will result in immediate account suspension and permanent ban:

• Use of automated software, bots, scripts, or other artificial intelligence tools to place bets or interact with the platform.
• Collusion with other players to gain an unfair advantage.
• Exploitation of software bugs, errors, or loopholes — any such exploits must be reported to support immediately.
• Chip-dumping or any form of match-fixing in poker or table games.
• Any form of money laundering or use of the platform to conceal or convert funds of illegal origin.

8. Privacy and Data Protection

boll88 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering and using the boll88 Service, you consent to the processing of your personal data as described in the Privacy Policy. Your personal data will never be sold to third parties for marketing purposes. Data is processed solely for the purposes of account management, payment processing, fraud prevention, and regulatory compliance.

All data transmitted between your device and boll88 servers is protected by 256-bit SSL encryption. For full details of how we handle your personal information, please review our Privacy Policy.

9. Intellectual Property

All content on the boll88 platform, including but not limited to text, graphics, logos, icons, images, software, and the overall design and layout of the Service, is the property of boll88 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Service for your personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works of, or publicly display any content from the boll88 platform without prior written consent from boll88.

10. Limitation of Liability

To the fullest extent permitted by applicable law, boll88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service. boll88's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your boll88 account in the 30-day period immediately preceding the event giving rise to the claim.

boll88 does not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. It is your responsibility to ensure that your device and internet connection are suitable and secure for accessing the platform.

11. Account Suspension and Termination

boll88 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct.
• Failure to complete identity verification within the required timeframe.
• Receipt of a chargeback or dispute from a payment provider.
• Any activity that boll88 determines, in its reasonable judgement, to be detrimental to the integrity of the platform.

You may close your account at any time by contacting our customer support team. Upon account closure, any remaining real-money balance (net of any outstanding bonus obligations) will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising from or in connection with these Terms or the boll88 Service, you agree to first contact boll88 customer support at [email protected] to seek an amicable resolution. boll88 will endeavour to respond to all formal complaints within five (5) business days.

If a dispute cannot be resolved through direct communication, either party may pursue resolution through the competent courts of the relevant jurisdiction. Nothing in this clause limits any statutory rights you may have as a consumer under applicable Bangladesh law.

13. Miscellaneous Provisions

13.1 Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and boll88 with respect to your use of the Service and supersede all prior agreements, representations, and understandings.

13.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.

13.3 Waiver

Failure by boll88 to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

13.4 Contact

For questions regarding these Terms and Conditions, please contact our support team. Our email address is [email protected] (plain text — not a clickable link). We aim to respond to all enquiries within two business days.